HITEC 2019 in Minneapolis, MN wrapped up last week after several days of new technology products on display and thriving innovation for the Hospitality industry. With everything from voice-enabled devices to robots, there was a variety of new solutions available; however, some of the most popular buzz was from a simple device to support employee safety. In a post for Hotel Business (Simplicity, Functionality on Display at HITEC), Nicole Carlino called attention to the device that has been gaining a lot of attention this year.
While much of the focus at HITEC was on simplifying technology, there was one product type that was being shown more than it ever has before—panic button technology. This isn’t surprising given the five-star promise made last year by the AHLA and multiple hotel brands to provide employees across the U.S. with employee-safety devices by 2020.
“TraknProtect has its system, which has native beacons that can be put in place, but then they’ve also partnered with Ruckus so you can write it all on a Ruckus network; the BLE beacon is built into the access point, the button themselves is a small form factor and they just work,” said Matt Koch, chief product officer, noting that a 200-room hotel installed the system in 2.5 days. “It comes with an app, so if you’re a responder you’ll get a push notification to your mobile device, you can have it on the front desk PCs or if you have a security office, obviously you’d want to have it there. And even as they move around the property, you’ll see that person move down that hallway.”



