In a recent interview with industry analyst Adlane Fellah, Allbridge CEO Todd Johnstone discussed how breaking down silos can unlock smoother operations and, most importantly, better guest experiences.
“Guests no longer compare their hotel Wi-Fi experience to that of the property across town— they compare it to their own homes. If technology in the hospitality industry lags behind consumer expectations, it risks losing them. Conversely, hotels that deliver seamless, personalized, and connected experiences can stand out in a highly competitive market.
“For investors, the message is equally clear: integrated solutions managed end-to-end deliver better returns than fragmented deployments that cut corners upfront only to incur higher costs later.”
Read the full story: Breaking tech silos in hospitality (Analyst Angle)
