Your Hospitality Journey Starts Here – Technology Solutions Powered by Skyway with Allbridge Intelligence

The hospitality industry has become hypercompetitive in the contemporary era. Gone are the days when technology was optional — now, it’s an expectation. Guests expect seamless connectivity and convenience throughout their stay, from check-in to check-out. Staff need tools to meet expectations and work efficiently, as owners and property managers must implement such powerful tech stacks to keep up with this demand and remain competitive.

At Allbridge, we’ve designed technology solutions that help businesses meet these modern needs. Our Skyway platform, a comprehensive hospitality Proptech solution powered by Allbridge Intelligence, serves as a single source that allows us to redefine how companies approach guest experience and operational excellence. From managing connectivity to ensuring real-time property visibility, this platform revolutionizes how hospitality institutions operate their businesses.

Discover how Skyway can serve as a powerful, all-in-one platform for hotels, dining establishments, recreational facilities, and more.

Today, running a successful hospitality establishment requires more than comfortable rooms and friendly service. Modern hoteliers need technology to keep pace with guests and operations. Complex property environments have more guests, more systems, and more data. Without technology, companies and their staff can easily get overwhelmed managing such a large web of variables.

This complexity creates new challenges for hoteliers. Delivering a flawless guest experience often competes with the need for operational efficiency. A single Wi-Fi outage, delayed support ticket, or access control failure can affect guest satisfaction and tarnish a property’s reputation. Meanwhile, fragmented systems force staff to juggle multiple vendors, each with its own processes and points of contact.

Addressing these challenges requires more than just implementing technology; it also necessitates a comprehensive approach. Any hotel can do this. What makes the most significant difference is how a business can seamlessly integrate technology into its operations without overwhelming its staff and disappointing customers. Thankfully, there are solutions that companies can adopt as they implement technology as the backbone of their operations, from check-in and check-out to beyond. Enter Allbridge’s solutions and programs, offering complete services while supporting simplicity and ease of use.

Allbridge believes in the “North Star” philosophy: having a singular guiding principle that allows us to deliver consistent solutions. And our north star is to simplify design, installation, and support for hospitality Proptech needs.

As such, we provide a streamlined approach for every aspect of tech integration, unifying fragmented IT systems into a singular platform where every element is easy and quick to manage. Our north star approach also prioritizes operational flow and brand-aligned frameworks that enhance guest experience.

Thanks to this focused and comprehensive approach, we help companies reduce their reliance on third-party vendors while maintaining streamlined support for staff and managers. Whether a property needs high-speed internet, in-room entertainment, or a complete property-wide network design, Allbridge delivers a unified solution tailored to the hospitality environment.

As a provider of end-to-end solutions, Allbridge can handle the following areas and more.

• Technology Planning
• Infrastructure Solutions
• Network Solutions
• Video Solutions
• Telecom Solutions
• Building Systems Solutions
• Managed Services
• Full Technology Design

As we provide these solutions, companies reduce their reliance on other providers, resulting in decreased overhead and overall cost savings. Having a single partner for all these technological integrations also allows businesses to have a single point of contact for all their technological needs. This simplifies communication and problem-solving, ending the confusion and finger-pointing that can arise when dealing with multiple vendors.

Skyway is the integrated hospitality technology platform that modern hoteliers and business owners can leverage to improve their operations and guest experience.

Our comprehensive platform serves as a centralized portal, providing employees with complete visibility and control over their operations. Instead of navigating a fragmented tech stack that leads to confusion, workers and managers can consolidate every aspect of operation, from network performance to guest-facing systems, into one intuitive dashboard.

This central command enables staff to monitor, manage, and optimize property technology easily.

As part of Allbridge’s efforts to ensure seamless Proptech integration, we’ve designed Skyway to work seamlessly with existing customer relationship management (CRM) and payment management system (PMS) software. Plus, Skyway can be accessed via mobile or desktop applications, ensuring ease of use for staff at the lobby or those on the go.

As your technology integrations grow, monitoring the status of each system can be time-consuming and inefficient. Thankfully, Skyway integrates all the property’s digital environments, allowing you to check the status of each system at a glance. These include the following.

• Wi-Fi and connected devices
• Operating systems
• CRMs and PMS systems
• Browsers
• And more

This instant access to a hotel’s live tech stack status enables immediate attention to issues and the initiation of support tickets to address problems. This way, staff can begin resolving problems before they impact guests.

Most hotels also serve as venues for group events and conferences. Providing this type of service adds a few more technological demands for hoteliers. Thankfully, managing big events can be more streamlined with Skyway. The group management tools give teams the ability to create dedicated Wi-Fi SSIDs, branded splash pages, and group-specific access codes.

For group events that demand consistent service, bandwidth control is also applicable. The group analytics feature also provides in-depth data about the events, allowing teams to adjust for the next weddings or corporate gatherings.

The Summit Hospitality Group is one of the premier operators for Marriott and other high-end hotels in North Carolina. The company turned to Allbridge to help modernize technology in its sites and support operations.

Beginning in 2015, Allbridge assisted Marriott with the rollout of Guest Room Entertainment, handling installations, vendor coordination, and on-site upgrades. When the pandemic struck, Allbridge oversaw the deployment of FTG TV, DirecTV, and HSIA Wi-Fi across 13 properties, including The Dunhill in Charlotte.

Today, we remain a trusted partner of Summit Hospitality Group. We offer streamlined operations with 24/7 support, have made various processes more efficient, and implemented technology solutions, like Skyway, that drive guest satisfaction and loyalty.

The PUBLIC Hotel in Manhattan, designed by Ian Schrager, is renowned for blending sophistication with technology-driven experiences. To meet its exacting standards, Allbridge installed and maintains the property’s high-speed internet and hosted voice systems.

The partnership thrives because Allbridge shares PUBLIC’s philosophy: technology should enhance, not overshadow, the guest experience. With seamless network support and one-call service, Allbridge ensures PUBLIC delivers effortless, uninterrupted hospitality in one of New York’s most competitive markets.

Allbridge designed Skyway to ensure that the implementation wouldn’t feel daunting for the hospitality business. Here are the steps we take to ensure seamless integration into hotel operations.

From the get-go, we send hospitality-focused engineers and project managers. These experts possess a keen understanding of the industry’s requirements. This knowledge allows them to thoroughly oversee the implementation, ensuring that installations or training are designed in a way that minimizes disruption to operations. We handle the complexity so that hoteliers can focus on delivering a wonderful experience to their guests.

Once the system is live, Allbridge doesn’t disappear. The company provides dedicated, ongoing support that covers all property technology and network services. Hotel managers and staff have the confidence of knowing there’s a trusted partner to call for issue resolution, service changes, or system enhancements.

Our single-source support model eliminates the frustration of juggling multiple vendors and ensures accountability for every issue.

With our proactive monitoring and immediate response to issues, we can ensure that Proptech systems run smoothly in the background. Hotel staff will spend less time managing IT operations and more time creating memorable experiences for guests.

The hospitality industry is always dynamic. As guests’ needs and expectations evolve, hoteliers will want a platform that can keep up with the ever-changing demands. Allbridge has designed Skyway and other supporting solutions to be future-ready and endlessly scalable. The investment will continue to deliver even as occupancy rates fluctuate or new digital services emerge.

Skyway serves as a scalable hospitality technology for hotels. The architecture adapts without disrupting operations, whether the business is adding new rooms, expanding conferencing capabilities, or integrating emerging digital services. With this flexibility, business owners can meet increased demands as the hotel’s offerings grow or evolve.

The ultimate goal of achieving this level of scalability is to foster future resilience. As hotels collaborate with Allbridge, they can position themselves to respond confidently to changes in guest behavior, technology, and broader market conditions. We help these institutions remain fully equipped to embrace the hospitality of tomorrow.

There has been an unprecedented evolution of technology in the past few years, and businesses that want to stay ahead must take advantage of these new tools and innovations. The hospitality industry, in particular, feels the keen effects of these technologies.

Guests expect more than just accommodation — they want to maintain the same level of convenience they have in their daily lives, such as seamless connectivity and technology that works without fail. At the same time, hotel staff need to manage increasingly complex systems alongside ensuring an excellent guest experience.

Allbridge helps hotel owners and staff keep up in such a pivotal moment in the industry. As established experts in the Proptech industry, specializing in the hospitality sector, we provide tailored solutions that help businesses stay ahead of evolving demands. Our simplified and unified solutions streamline operations and improve guest experience. From network infrastructure to entertainment platforms, every service is designed to work together, reducing complexity and empowering staff at every level.

When hoteliers work with us, they’re choosing the proactive step to meet tomorrow’s demands and remain competitive at every level.

The hospitality industry thrives on delivering memorable experiences, and modern guests expect technology to be an integral part of this experience. To keep up with these contemporary needs without overwhelming operations and staff, hotel owners and property managers need unified solutions like Skyway. Through this platform, Allbridge helps deliver flawless connectivity and digital experiences that guests demand.

Ready to see the benefits of Skyway and intelligent hospitality technology integration?

Contact us today to schedule a consultation or demo.