The Impact of OTT on Hotels

In the age of streaming, it’s not surprising that Americans are increasingly consuming over-the-top (OTT) content. A 2022 study from Parks Associates found that 83 million U.S. households engage in OTT viewing. This number is expected to increase for the foreseeable...

The Importance of Cloud Management for Wi-Fi Networks

In the past, your network provider would have to move from room to room to install, update, and troubleshoot hardware and network systems. Thanks to modern technology, however, property managers are increasingly moving to Wi-Fi networks with cloud management...

How On-Premise Voice Solution Transforms Guest Experience

Voice technology plays a critically important role in shaping the hospitality experience. Your guests expect to feel right at home during their stays, and in the age of mobile devices and lightning-fast networks, properties need to provide modern solutions that mimic...

How to Find the Right Brand-Approved Hospitality Technology Partner

In 2022, a large majority (81%) of guests accessed the internet in their hotel rooms (source). Hotel guests also said that they expect to receive free Wi-Fi during their stay, and report lower satisfaction with properties that charge for connectivity.  To satisfy your...

Why You Need to Know the Differences Between Gen Z and Millenials

Over the past 10 years, Millennials (individuals born between 1980 and 1995) have been the primary target for hotels and student housing communities alike. Many hotel chains have launched minimalist brands to appeal to this population, and student housing developers...