Allbridge Support for Montage International
Engineering Support
If you need to request changes to the firewall please complete the Montage Admin Firewall Request Form.
Network
First Level
On Duty Engineer (24×7)
414-302-2200
montagesupport@allbridge.com
Second Level
Carson Anderson
Montage Dedicated Engineer
Direct: 919-900-2338
Cell: 630-442-9126
Canderson@allbridge.com
Third Level
Eugene Semenets
Lead Technical Support (24×7)
Direct: 414-299-5727
Cell: 414-791-3391
esemenets@allbridge.com
Video
First Level
On Duty Engineer (24×7)
414-302-2200
Montagesupport@allbridge.com
Second Level
Don Barnes
Video Support Team Lead
Direct: 919-780-5085
Cell: 954-397-2697
dbarnes@allbridge.com
Third Level
Erik Braverman
Tier III Video Support
Direct: 919-600-6210
Cell: 772-241-4492
ebraverman@allbridge.com
Kris Persaud
Vice President, Support
Direct: 516-394-4509
Cell: 516-659-6226
kpersaud@allbridge.com
Voice
First Level
On Duty Engineer (24×7)
414-302-2200
montagesupport@allbridge.com
Second Level
Robert Elgeti
Voice Team Lead
Direct: 516-394-4573
Cell: 516-306-6892
relgeti@allbridge.com
Third Level
Scott Littlefield
Direct: 516-394-4567
Cell: 864-982-5407
slittlefield@allbridge.com
Building Systems
First Level – Normal Business Hours (7AM – 7PM EST)
414-302-2200
montagesupport@allbridge.com
24×7 Emergency After Hours Support
734-913-1106
Service Desk Manager Escalation
Alex Johnson
Direct: 734.913.1107
Cell: 713-548-4882
ajohnson@allbridge.com
Kris Persaud
Direct: 516-394-4509
Cell: 516-659-6226
kpersaud@allbridge.com
Executive Level
Kris Persaud
Vice President, Support
Direct: 516-394-4509
Cell: 516-659-6226
kpersaud@allbridge.com
Steven Bremer
Director of Customer Experience
Direct: 919-600-6962
Cell: 704-999-9626
sbremer@allbridge.com
Note: Escalation managers are available for each product and can provide an extra layer of escalation should the need arise.