In a recent interview with https://hospitalitytech.com/, Allbridge CEO Todd Johnstone discusses with Michal Christine Escobar, why The hospitality industry can no longer afford to treat technology as optional—and why treating it like a utility is the path forward.
“Hospitality technology too often takes a backseat in property planning, budget prioritization, and even guest experience strategy. But Todd Johnstone, CEO of Allbridge, believes the industry can’t afford to treat tech like an afterthought anymore. Drawing on lessons from outside hospitality and five years leading a managed service provider deeply embedded in hotel infrastructure, Johnstone is calling for a shift: one that recognizes technology as a foundational element of the guest journey—and plans for it accordingly.”
Read the full story: https://hospitalitytech.com/rethinking-hotel-tech-ground?preview_token=850c8bc7abdfc54533599c78516f589f02b69fe8307ab6001fcff2c3f6c8f7e4
