July 21, 2025

Digital Expectations Are the New Standard—Skyway with Allbridge Intelligence Delivers It

At Allbridge, we’re excited to be rolling out Skyway with Allbridge Intelligence—the next evolution of our Skyway platform that empowers hospitality, multifamily, and senior living property managers to monitor and manage all their technology systems through a single, unified portal.

Today nearly 8000 properties rely on Skyway to oversee Wi-Fi, video, access control, splash pages, building systems, and conference tools. With the launch of Skyway with Allbridge Intelligence, we’ve taken that capability to the next level.

This enhanced platform brings together a wide range of technologies into a single-pane-of-glass dashboard—intuitive enough for non-technical staff to use confidently. We believe it’s the first solution that truly enables high-density properties to easily deliver the kind of seamless, connected technology experience modern guests and residents expect.

In hospitality and senior living, connected technology is no longer a luxury—it’s essential. As Millennials and Gen Z become the dominant demographic, their expectations are redefining service standards. Digital-native travelers now account for over 60% of hotel bookings. They expect instant connectivity, mobile check-in, keyless entry, personalized content, and Smart TVs as baseline features—not differentiators.

At Allbridge, we believe digital service is the new white glove service. That’s exactly what Skyway with Allbridge Intelligence is designed to deliver: a next-generation platform that meets rising guest expectations while simplifying operations for property managers.

As Kyle McCaig, VP of Technology Operations at MCR Investors (150+ hotels), said:

“The idea of the platform being even more intuitive and self-sufficient through AI is tantalizing when it comes to how it may free up our staff to deliver even more service to our guests.”

This is what modern operators need—technology that empowers, not overwhelms. Legacy systems—fragmented TV, phone, Wi-Fi, and PMS tools from multiple vendors—are no longer viable. But overhauling your tech stack is daunting, especially when IT isn’t your core business.

That’s where Allbridge comes in. We partner with hotel owners and senior living operators to design, implement, and manage connected technology solutions at scale—whether it’s retrofitting secure Wi-Fi and telecom systems or delivering fully integrated, mobile-first guest experiences.

Our mission is simple: close the gap between rising guest expectations and operational realities. And the data is clear:

  • 73% of travelers are more likely to return to a hotel that meets their tech expectations
  • Yet 81% still want more from hotel digital services

Skyway with Allbridge Intelligence is purpose-built to bridge that gap. It delivers centralized control, operational efficiency, and proactive problem resolution—all in a platform that’s scalable and future-ready.

Whether you’re managing a luxury hotel, resort portfolio, or senior living community, Skyway with Allbridge Intelligence gives you the tools not just to meet expectations—but gain a vital competitive edge.

If your organization is ready to evolve its digital experience, let’s talk. We’re here to help you architect the future—one smart property at a time.

Visit allbridge.com/skyway or connect with me here on LinkedIn.

Author: Todd Johnstone, CEO, Allbridge

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