Technology has become an indispensable part of the guest experience. As travelers increasingly expect tech-enabled convenience, hospitality businesses must continue innovating to meet these demands. While WiFi was once the primary tech offering for hotels, today’s guests want more. Integrated proptech solutions are becoming the new standard.
Just a few short years ago, reliable WiFi was the foremost request among hotel guests. Providing strong connectivity enabled guests to use their devices and boosted satisfaction scores. But in today’s digital world, an internet connection is a given. Travelers want technology that solves pain points and enhances their stays through customization and personalization.