Hilton Support

Network Operations Center (NOC)

  • Availability: 24/7/365, including holidays
  • Services Offered:
      • Full, limited, or customized maintenance plans 
      • Emergency dispatch 
      • Remote monitoring 
      • Guaranteed response times and parts replacement (varies by plan) 
      • Remote moves, adds, changes, deletes 
      • Preventative maintenance 
      • Hotel guest and meeting room internet support 
      • Time & Materials (T&M) maintenance option

Path to Resolution

Escalation List