Accounting & Collections Representative

Company Overview:

Allbridge delivers one connected experience with all data, video and voice technologies for hospitality, healthcare and higher education organizations.  Allbridge currently serves more than one million rooms nationally and positions properties for the future while strengthening the relationships they have with their customers.

We are rapidly growing and seeking top talent to join our team. If you want to work in a thriving industry and contribute to a successful organization, Allbridge may be the company for you. Made up of talented, dedicated, and energetic professionals, Allbridge offers significant career growth opportunities and competitive compensation and benefits packages.

Job Summary:

We are looking for a highly energetic and motivated individual who will be primarily responsible for the collections process end-to-end. This includes monitoring of aged accounts receivable, customer disputes, terminations, bankruptcies, and working with outside legal counsel as needed.

Essential Job Functions:

  • Contact customers regarding payments of unpaid invoices
  • Monitor accounts to identify outstanding receivables
  • Investigate and resolve customer disputes
  • Take actions to encourage timely payments
  • Process payments and refunds
  • Resolve billing and customer credit issues
  • Update account status records and collection efforts
  • Ability to meet call and collection quotas
  • Report on collection activity and accounts receivable status
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department

Required Qualifications:

  • Proven experience as a Collection Specialist or similar role
  • Knowledge of billing procedures and collection technique
  • com experience a plus
  • NetSuite experience is a plus
  • Outlook and MS Excel experience required
  • Detail-oriented, self-starter with a strong work ethic
  • Ability to work independently and in a small team environment
  • Ability to manage time efficiently
  • Excellent oral and written communication skills


Allbridge is an Equal Opportunity Employer

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Please note that all resumes received will be considered active for a period of 30 days after receipt. Please note that we will not accept phone or walk in candidates. If you are interested in multiple positions, please apply for each opening for which you are qualified. All job offers are contingent on successfully passing our employment background screening. Allbridge is an Equal Opportunity Employer and participates in E-Verify. We invite you to check our website for future job openings.